You can contact us by phone, email or regular mail. In addition, we provide you with the opportunity of transmission through our contact form. You can send us any changes regarding your contract through our secure amendment form (German).
General requests as well as questions regarding our product and the conclusion of contract will be handled by our customer service:
Mon-Fri: 8 am to 6 pm (CET)
The respective departments can be reached from Monday to Friday from 8 am to 6 pm (CET) by calling the following numbers:
Questions about existing contracts:
All questions about notices of claim and claims:
All questions related to payments: